1. GENERAL INFORMATION

This website is operated by Osun.es (referred to as “we”, “us”, or “our”).
By accessing our website or purchasing our products, you agree to these Terms of Service (“Terms”).

These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, and content contributors.

Important: By using any part of the site, you agree to these Terms. If you do not agree, you may not use the site or any of its services.

We may update these Terms at any time by posting revisions on this website. Continued use of the site implies acceptance of the revised Terms.

Company Information:
OSUN GLOBAL SL
Calle Santa Inés, 29640 Málaga
CIF: B06959126
📧 info@osun.es

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2. ACCOUNT REGISTRATION

Creating an account is optional. Some features may not be available without an account.

• Users are responsible for keeping their login credentials confidential.
• You are fully responsible for all activities under your account.
• If you suspect unauthorized access, notify us immediately at info@osun.es.

Want to delete your account?
Contact us directly, and we’ll handle the request.

Account suspension:
We reserve the right to suspend or cancel accounts at our discretion if we detect inappropriate, offensive, or non-compliant activity.

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3. WEBSITE CONTENT & COPYRIGHT

Unless otherwise stated, all content on this website is owned or licensed by OSUN.

You may NOT:

• Copy, modify, distribute or republish any content.
• Create derivative works without written permission.

Content may be downloaded or shared only when clearly stated and for personal, non-commercial use, with proper credit.

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4. EXTERNAL RESOURCES

This website may link to third-party resources. OSUN is not responsible for their content or availability.

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5. PERMITTED USE

Use this website and service only for lawful and intended purposes, in line with these Terms.

We reserve the right to:

• Restrict access to users,
• Terminate accounts,
• Report unlawful activity to the relevant authorities.

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6. API USAGE

Users may access data via an API, including third-party tools. By doing so, you agree OSUN is not liable for any damage resulting from such usage.

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7. PRODUCTS & PURCHASING

🗒️ Product Information

• Prices and availability are subject to change without notice.
• Visuals on the site are for reference only and may not reflect the exact product features.

✅ Purchase Process

1. Choose your product.

2. Review details.

3. Submit your order.

4. You’ll receive an email confirmation.

🏷️ Pricing

All prices include applicable taxes and fees. Shipping charges, if any, will be clearly shown before checkout.

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8. PROMOTIONS & VOUCHERS

We may offer discounts or special promotions at our discretion.

General voucher rules:

• Not combinable with other offers.
• Must be used in full — no partial redemptions.
• Cannot be exchanged for cash or credit.
• Valid only during the stated period.
• Reproduction or resale of vouchers is strictly prohibited.

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9. PAYMENT METHODS

Available payment methods are shown at checkout.

• Some options may have additional fees or terms.
• OSUN handles all personal data in accordance with its Privacy Policy.
• Payments via third-party providers (like PayPal) are subject to their terms.

Note: If you authorize recurring payments through PayPal, you can revoke it anytime via your PayPal account or by contacting us.

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10. DELIVERY

• Orders are shiped to the address provided.
• Check your package on delivery and report any visible damage immediately.

We are not responsible for delivery errors due to incorrect user information.

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11. RIGHT OF WITHDRAWAL

You have the right to cancel your purchase within 14 days of receiving the product, for any reason.

To exercise this right:

• Email info@osun.es with a clear withdrawal request.
• Return the product within 14 days of notifying us.
• Return shipping is at your expense.

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12. LEGAL WARRANTY

As per EU law, all consumers are entitled to a 2-year legal guarantee for purchased products.

Additional rights may apply depending on your country of residence.

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13. SERVICE INTERRUPTION

We may temporarily suspend access for maintenance or reasons beyond our control (e.g., outages, technical failures).

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14. PRIVACY POLICY

See our Privacy Policy for details on how we collect and process your personal data.

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15. INTELLECTUAL PROPERTY

All content (trademarks, logos, images) is the property of OSUN Cosmetics or its licensors and is protected by applicable laws.

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16. CHANGES TO TERMS

We may update these Terms at any time. You’ll be notified accordingly.
Continued use of the site implies acceptance of any changes.

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17. GOVERNING LAW & JURISDICTION

These Terms are governed by Spanish law.
All disputes shall be resolved under the jurisdiction of the courts in Málaga, Spain.

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18. DISPUTE RESOLUTION

For any issues:

• Contact us at info@osun.es.
• We aim to respond and resolve the issue within 2 business days.

European users may also use the EU’s online dispute resolution platform:
https://ec.europa.eu/consumers/odr/

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QUESTIONS?

Contact us at:
OSUN GLOBAL SL
📧 info@osun.es
Málaga, Spain
CIF: B06959126