WHAT OUR CLIENTS THINK

David Hunter

02/26/2026
Very helpful and kind customer service. Thank you!
Reply from store
Thank you! 😊 We’re glad our customer service was helpful.

Juan Lopez

02/26/2026
It was a bit difficult for me to place the order because they had a problem with the website, but I sent them a message and they fixed it right away, and two days later I had the order at home. Since they were out of stock of one of the products, they sent me the same thing but with double the quantity.
Reply from store
We’re glad to hear that we could help you quickly and that you received your order in just two days 🙌 We always strive to find the best solution when there’s an unexpected stock issue. Thank you for your trust and for sharing your experience!

Balance

02/22/2026
I'm super happy with Osun. I bought products for myself and my son, and they arrived on time, and I'm also happy with the price!
Reply from store
Thank you so much! 💛 We’re delighted to hear everything arrived on time and that you’re happy with the prices. Enjoy your products! ✨ The OSUN Team

Balance

25/06/2026
Fast delivery, authentic products, and excellent quality. The hair products arrived perfectly packaged and exactly as described. Highly recommended for those looking for original products and reliable service!

Maria Luz Terrés Almira

26/02/2026
It was a bit difficult for me to place the order because they had a problem with the website, but I sent them a message and they fixed it right away, and two days later I had the order at home. Since they were out of stock of one of the products, they sent me the same one but with double the quantity.
Reply from store
We’re glad to know we could help you quickly and that you received your order in just two days 🙌 We always look for the best solution when there’s an unexpected issue with stock. Thank you for your trust and for sharing your experience!

Sara.K

9/06/2026
Very soft and velvety lip liner with intense pigmentation and a rich brown shade. It glides smoothly over the lips, feels comfortable to wear, and provides a luxurious, high-impact finish with just one stroke.

Anghie

11/06/2026
It has very good pigmentation and durability; the colors are precise and the quality is 100%.

Bárbara Hernández

27/06/2026
Two were broken
Reply from store
Hello, Bárbara. We are sorry to hear that you indicate the product arrived broken. However, your order was delivered on June 11th, and we have not received any communication from you reporting the issue or any photos of the damaged product. According to our return policy, any product that arrives damaged must be reported within a maximum of 14 days from delivery so that we can investigate the issue and offer a solution. As of today, that period has expired, and we have not received any claim related to this order. Customer satisfaction is very important to us, and we will always be happy to help when any issue is reported within the established timeframe. Customer Service OSUN GLOBAL SL

Balance

01/26/2026
Good experience - fast delivery and reliable products.
Reply from store
Thank you very much, we are glad to know that you liked the products.

Shaghi

01/16/2026
High-quality products, I love hairdressing products and fast delivery.
Reply from store
Thank you very much, we are glad to know that you loved our products and the delivery.

Sara

01/21/2026
Attentive customer service and fast delivery, high-quality hairdressing products.
Reply from store
Thank you very much, we are glad to know that you are satisfied with our service and products.

Katheryn Lasso García

01/21/2026
The order does not arrive in 2 or 3 days as stated,
Reply from store
Dear Katheryn, We inform you that we have already sent you an email with the status of your shipment. Your order had a delivery attempt on January 20th, but there was no one available at that time to receive the package. Currently, your order is at the post office closest to your home. In the previous email, we provided all the necessary information for pickup. We apologize for the delay caused by the postal service. We want to remind you that we shipped your package one day after you placed the order, complying with our usual shipping times. Thank you for your understanding. We remain available for any further inquiries.

Georgina, GiO

12/29/2025
Super fast delivery. And with the discounts, I saved a good percentage.
Reply from store
Thank you very much! 😊 We're glad to hear that everything was quick and that you took advantage of the discounts.

Sara

11/12/2025
Fast and reliable delivery
Reply from store
Thank you very much for your feedback! 😊 We are glad to know that you were satisfied with the delivery.

Laura

10/29/2025
Excellent experience with my order at OSUN. The delivery was very fast, and the customer service kept me informed at all times about the shipping process. Everything arrived perfect and on time. 100% recommendable — a serious and trustworthy company.

Sara.h

09/25/2025
I am very satisfied with the fast delivery and the high quality of the products. Everything arrived quickly and exceeded my expectations.

Nerea

09/22/2025
I really like how it leaves the tone of my eyebrows, super natural and also long-lasting.

Nerea

09/15/2025
I love the travel kit; the size is perfect for taking it on trips, and it also leaves the hair looking great.

Balance

10/10/2025
Anti-Hair Loss Lotion Since I started using this lotion, the bald areas have stopped losing hair and have begun to gradually grow. New hairs are now coming in. Thank you, it's amazing!

Balance

10/10/2025
Anti-Hair Loss Shampoo The formula is amazing. I use the shampoo along with the anti-hair loss lotion from the same brand and I really see the results: hair loss stopped and it started growing again.

Sara

09/30/2025
Corine de Farme - 2 in 1 Shampoo with Calendula Conditioner. Soft, Tangle-Free Curls My baby's hair is curly, and we used to use other shampoos before. His hair was very thick, and the curls tangled easily. Since we started using Corine de Farme, his hair looks more defined, soft, and no longer tangles. We are very happy with the results!

Shaghi

09/21/2025
Oceanyst - Moisturizing and Nourishing Mask. Long, soft, and hydrated hair in minutes The Oceanyst hydration mask provides moisture and nourishment to the hair. I have long hair, and with just a small amount, I can cover it. After leaving it on for 5 minutes and combing it in the shower, my hair feels soft, hydrated, and looks healthy. I love the result!